Websitesource Review - Austin Web Hosting

Overview
Website Source is a Austin, Texas web hosting provider established in 1998. With close to 7 years of experience in the web hosting industry, you can be sure that your website is well managed and supported by a team of veteran web hosting professionals.

Key Hosting Features
Website Source's All-in-One plan offers 350 GB of disk space, 3,500 GB of bandwidth and many other standard web hosting features. As the name of plan claims, the All-in-One plan includes almost everything you need for a web hosting plan. We will not discuss in details on all the features (please refer the left panel for details) but will only highlight few outstanding and exclusive features provided by Website Source:

Active Server Pages - In fact, you do not need Windows servers to run ASP applications as they can be deployed on the Linux-based server environment. The All-in-One plan has Sun Chili!Soft ASP for Linux installed that supports Microsoft ASP programming. 

Multiple Domains - In general, 350 GB disk space and 3,500 GB bandwidth will not be fully utilized by most of the websites in a month. As a result, these redundant resources will be wasted even though you still paying the same fee every month. Now, with the multiple domains features provided by Website Source, you have the option to add unlimited virtual domains into a single All-in-One account.

In other words, you can run unlimited of different unique URL websites per account at only $7.83 per month. This is a good option if you have many 'small' websites to share the un-used resources (350 GB disk space and 3500 GB of bandwidth). Should you overrun your disk space or bandwidth, you can purchase additional disk space at $0.05 per MB and additional bandwidth at $2 per GB.

The unique multiple domains is also provided by other web hosting providers such as Lunarpages and BlueHost. For both Lunarpages and BlueHost, you can host up more than 10 domains on single account.

e-Commerce Ready - Website Source supports the feature packed e-commerce: osCommerce and Miva Merchant. Miva Merchant is one of the most popular and powerful e-commerce shopping cart software in the market. Miva merchant allows you to setup a virtual store-front in hours with very easy to use configuration tool. In additional, the All-in-One plan also supports other important e-commerce features, including SSL secure server, Automated Thawte Certificate, Verisign, Authorize.net, Cybercash, Linkpoint, UPS online, real-time credit card processing and even an automated tax calculation feature. In many other web hosting providers, you would have to pay extra or sign-up a higher premium plan just to enjoy these excellent e-commerce features.

Site Builder - A web design tool where you can find over 1,000 web templates to design your website.

Customer Support
Website Source provide 24/7 help desk and live chat support. Our experience with their help desk was good where they replied our email in short period of times. However, their live chat was not available at time. While their toll-free telephone support is available 7 days a week, but only covers during peak hours from 8:00 AM to 5:00 PM CST. We have also researched the Internet to find out what other Website Source customers rate this web hosting providers. In general, the feedback was not favorable for Website Source for their customer support.

Data Center
The state-of-the-art data center at Website Source runs high quality Dell servers on OC-48/OC-192 IP backbone connections provided by QWest, GTE and GlobalCenter. The redundant connection on these Tier-1 providers ensure your website still running even if one or two of these providers go down.

Testimonials

Awards
Website Source has won many prestigious awards:

> "Rated Most Popular" - CNET
> "CNET User Recommended" - CNET
> "CNET 3 Star Rating" - CNET (3 is the highest-rating)
> "CNET Internet Services Standards" - CNET
> "Editor's Choice Award" - WebHostMagazine & Buyer's Guide
> "Top 10 Host" - Nov, 2002 WebHostsOnline.com
> "100 Best Web Site and Domain Hosting Services"
> "Top 20 Hosting Companies World-wide" - HostIndex
> "Ranked #1 Web Hosting Company" - 10BestHostingReviews.com
> "Top 10 Web Hosting Gold Award, 2003"
> "Top Hosting Provider" - WebHostDir.com
> "Top Unix Hosting Company" - Webhosters.com
> "Best Virtual Private Server Hosting 2004" - Hostpulse.com

Summary
Website Source's All-in-One plan is a complete web hosting plan that guarantee to meet all your web hosting requirements. The multiple domain feature allows you to host unlimited websites into a single account is a huge cost savings especially when you host several websites with Website Source.

The major drawback on Website Source is their customer support is not as effective as compared to other web hosting providers. Moreover, we also find that their website is somewhat difficult to navigate due to information overloading. Nevertheless, if you do not require extensive customer support on the setup and maintenance of your websites and you need the e-commerce features on multiple websites, Website Source is still a good economical option.

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